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membership cards

i get a lot of complains from members becouse they don't like to bring their membership card with them every time they come to the gym,i can't understand why they are making such a big deal,when i lived in the states and also on trips to europe it was standerd prosedure to bring your card with you.i want my members to understand that if they bring the cards,it will be easier for us to monitor experations and know our members better espashily if they come sometimes in diffrent hours and recieved by diffrent receptionists.my advice,keep the card always in the car,for those who don't drive,in your wallet,and sorry for the inconvenience.